A little known issue Water Company Managers with big targets would want to resolve

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Typical things we find

Revenue Leakage:

A commercial laundry with a second, unbilled supply. Laundries often run night shifts. A night shift at a laundry can cause a big jump on the DMA’s nightline. If you haven't got all the supplies into the laundry captured, you could end up thinking this jump is a leak. You don’t want to send technicians into an area to find a leak that doesn’t exist!

Revenue Leakage:

A bus depot with a bypassed meter, allowing water to pass around the water meter as well as through it.

This is a double whammy at properties like bus depots which have high, variable night use. A continuous logger or smart meter won’t record all the night use so it can be taken off the DMA nightline.

Commercial Property with Large Leak:

A luxury spa hotel with a large leak on the customer supply pipe. Properties like this can have half a mile of large diameter supply pipe and no pipework plans. Where do you start?

Commercial Property with Large Leak:

A student accommodation village with hundreds of leaking toilets. Student accommodation is particularly susceptible to ‘leaky loos’ – but on an industrial scale.

Revenue Leakage AND Commercial Property with Large Leak:

Revenue Leakage can mask large commercial leaks. Imagine this boarding college has a large leak, which is stealing pressure. A bypass valve may be opened to improve pressure. However, now the meter is not capturing all the usage nor the leak.

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